[arch-dev-public] Allow comments on closed bugs?
Does anyone have an opinion on this? In my eyes, I imagine the kind of people who want this feature simply wish to argue about the closing. I've had to deal with enough PM requests in the past to know that this _does_ happen. Opinions?
On Fri, Mar 12, 2010 at 17:35, Aaron Griffin <aaronmgriffin@gmail.com> wrote:
Does anyone have an opinion on this? I can go both ways on it. I think that the *primary* use is just to whine when a bug is closed, but in the past I've also seen cases where it legitimately added to the discussion.
On 13/03/10 08:35, Aaron Griffin wrote:
Does anyone have an opinion on this?
In my eyes, I imagine the kind of people who want this feature simply wish to argue about the closing. I've had to deal with enough PM requests in the past to know that this _does_ happen.
Opinions?
I really do not see the need. If a bug is wrongly closed -> request a reopen. If you just want to confirm a bug has been fixed, there is no need... we already closed the bug report. If there is a "better" fix, reopen request or new bug report. Allan
On Friday 12 March 2010 23:39:05 Allan McRae wrote:
I really do not see the need.
If a bug is wrongly closed -> request a reopen. If you just want to confirm a bug has been fixed, there is no need... we already closed the bug report. If there is a "better" fix, reopen request or new bug report. +1 we do not need comments on closed bug
-- Andrea
On 03/12/2010 06:42 PM, Andrea Scarpino wrote:
On Friday 12 March 2010 23:39:05 Allan McRae wrote:
I really do not see the need.
If a bug is wrongly closed -> request a reopen. If you just want to confirm a bug has been fixed, there is no need... we already closed the bug report. If there is a "better" fix, reopen request or new bug report. +1 we do not need comments on closed bug
+1 from me. Reopen takes care of this. - P
On Fri, Mar 12, 2010 at 10:55 PM, Paul Mattal <paul@mattal.com> wrote:
On 03/12/2010 06:42 PM, Andrea Scarpino wrote:
On Friday 12 March 2010 23:39:05 Allan McRae wrote:
I really do not see the need.
If a bug is wrongly closed -> request a reopen. If you just want to confirm a bug has been fixed, there is no need... we already closed the bug report. If there is a "better" fix, reopen request or new bug report.
+1 we do not need comments on closed bug
+1 from me. Reopen takes care of this.
Another +1 from me.
On Fri, Mar 12, 2010 at 4:35 PM, Aaron Griffin <aaronmgriffin@gmail.com> wrote:
Does anyone have an opinion on this?
In my eyes, I imagine the kind of people who want this feature simply wish to argue about the closing. I've had to deal with enough PM requests in the past to know that this _does_ happen.
Speaking from the pacman side more than the package-related bugs side, I've often wanted to add comments to closed issues in the past and have been unable to. For things like a performance bug, it is often helpful a few days down the road to post results of the fix once a few people have tested it. It doesn't make sense to leave the bug open if it is fixed in git, but many people that followed the bug would find it interesting. Other times I get a reopen request asking "what version will this be fixed in?" That is exactly the thing that is better done in comments, because 1) if I do reopen, I have to retype their request and 2) then it is there for everyone to see. Finally, we never get a chance to see it, because on other bug trackers people often leave nice comments like "thanks for fixing so quickly!" or "works for me now too, thanks a lot". If you wonder why you never feel appreciated for fixing bugs around here, it might be because our policy leaves no way to give or receive thanks. It sounds like an odd thing, but I can see people getting burned out with fixing issues if they never once get positive feedback or a well-deserved pat on the back. -Dan
Am Samstag, 13. März 2010 01:58:02 schrieb Dan McGee:
I've often wanted to add comments to closed issues in the past and have been unable to. For things like a performance bug, it is often helpful a few days down the road to post results of the fix once a few people have tested it. It doesn't make sense to leave the bug open if it is fixed in git, but many people that followed the bug would find it interesting.
Yes, there are sometimes situations where I wanted to add a more or less important comment to a bug reports but it was just closed. In the other hand I see the problems of never ending discussions and flame wars. But as we don't know which of these cases occur more often we could just enable that feature for a month and decide afterwards. -- Pierre Schmitz, https://users.archlinux.de/~pierre
On 03/13/2010 04:58 AM, Pierre Schmitz wrote:
Am Samstag, 13. März 2010 01:58:02 schrieb Dan McGee:
I've often wanted to add comments to closed issues in the past and have been unable to. For things like a performance bug, it is often helpful a few days down the road to post results of the fix once a few people have tested it. It doesn't make sense to leave the bug open if it is fixed in git, but many people that followed the bug would find it interesting.
Yes, there are sometimes situations where I wanted to add a more or less important comment to a bug reports but it was just closed.
In the other hand I see the problems of never ending discussions and flame wars.
But as we don't know which of these cases occur more often we could just enable that feature for a month and decide afterwards.
I thought seriously about this point, but came out on the other side of it-- I'm fine with people doing a reopen request to add an extra comment when that comes up. I expect it's few cases, compared to the number of bugs I now look at in a month, and if it starts occurring so much that it's annoying to those of us wrangling with the bugs, we can turn on post-close comments. - P
Il 12/03/2010 23:35, Aaron Griffin ha scritto:
Does anyone have an opinion on this?
In my eyes, I imagine the kind of people who want this feature simply wish to argue about the closing. I've had to deal with enough PM requests in the past to know that this _does_ happen.
Opinions?
I do not see the need. -- Arch Linux Developer http://www.archlinux.org http://www.archlinux.it
On Fri, 2010-03-12 at 16:35 -0600, Aaron Griffin wrote:
Does anyone have an opinion on this?
In my eyes, I imagine the kind of people who want this feature simply wish to argue about the closing. I've had to deal with enough PM requests in the past to know that this _does_ happen.
Opinions?
I would like to have the opposite option: leave the bug open, but disable comments. A lot of users only post "me too" messages, which doesn't give any additional information and makes the bugreport useless for us and others hitting it using google.
participants (10)
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Aaron Griffin
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Allan McRae
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Andrea Scarpino
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Daenyth Blank
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Dan McGee
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Eric Bélanger
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Giovanni Scafora
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Jan de Groot
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Paul Mattal
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Pierre Schmitz