[arch-devops] GitLab 2FA Login Problems
Hello, I'm looking for who I can contact for help with GitLab 2FA login problems. I set up my GitLab account today, literally a couple hours ago (username "70m4c"), but the file that held the 2FA info became corrupted. I am able to log into the SSO just fine, but cannot complete the final step to get into GitLab due to not being able to generate the appropriate 2FA codes. I also lost the 2FA recovery codes as they were in the same file. I did however upload my public keys to GitLab and can prove my identity that way. I can also access a resource from the same IP address that was used to set up the account if need be. I have access to my email and the original emails that were sent when I signed up as well. If anyone can help me reset the GitLab 2FA, I would appreciate that very much. Thank you.
On 27.03.2022 04.21, Томас via arch-devops wrote:
Hello,
I'm looking for who I can contact for help with GitLab 2FA login problems.
I set up my GitLab account today, literally a couple hours ago (username "70m4c"), but the file that held the 2FA info became corrupted. I am able to log into the SSO just fine, but cannot complete the final step to get into GitLab due to not being able to generate the appropriate 2FA codes. I also lost the 2FA recovery codes as they were in the same file.
I did however upload my public keys to GitLab and can prove my identity that way. I can also access a resource from the same IP address that was used to set up the account if need be. I have access to my email and the original emails that were sent when I signed up as well.
If anyone can help me reset the GitLab 2FA, I would appreciate that very much.
Thank you. Hi
As stated on IRC, please send a mail to accountsupport@archlinux.org. Cheers
participants (2)
-
Kristian Klausen
-
Томас