[arch-general] bugtracker registration

Hi, I would like to report a bug and thus I followed the procedure for registering on the Arch Linux Bugtracker. However, I haven't received any confirmation code (e-mail) after about a day. Can it be that this takes such a long time? Re-registering doesn't work, it says the username is already taken. On the other hand, when trying to use the lost password retrieval, it tells me the user does not exist. Thank you for your help. Steven