​But this is not really useful
I just realized the case here is not about being utilitarian or useful. It's about being a human. Closing an issue and preventing the reporter from adding anything to the topic isn't respectful. The same goes with moving the package from AUR to community without letting the current customer know. I remember a few people expressing their dissatisfaction on the list. Again, sending an e-mail doesn't bring any value - but it's respectful to send an e-mail. Will anything bad happen if these policies are changed? From the utilitarian point of view absolutely nothing will change for worse. From the human point of view, some reporters and AUR maintainers will feel better. And I think this is really important. :-) -- Kind regards, Damian Nowak StratusHost www.AtlasHost.eu