Re: [arch-general] inefficient handling of bug reports?
On Mon, 28 Mar 2011 16:07:12 +0300, Ionuț Bîru wrote:
instead we chose to have some style but not everyone use it.
I don't understand why people can't tell other people where they think the bug is. If it's not right, let the wrangler handle it. I think if someone is prepared to even consider submitting a bug report in an environment as intimidating as Arch, give them a go. Hell, I'm shit-scared about sending this e-mail.
I believe the coders among us appreciate efficiency and automation, so maybe we can improve this system?
only if we use bugzilla.
Sorry if I'm wrong-top-posting or whatever, I'm using Roundcube. I've had an account on bugs.archlinux.org for a while, I still can't even see the "new bug" button, it doesn't exist as far as I can see. I don't see why being able to say "this bug is in package X" is such a problem, given that only the chosen people are able to create bugs in the first place. You always say you want people to help, but it seems so hard to do so, even when the information you have is easy to convey. -- Simon Perry (aka Pezz) [ s a n x i o n . n e t ]
On Tue, 2011-03-29 at 02:09 +1100, Simon Perry wrote:
On Mon, 28 Mar 2011 16:07:12 +0300, Ionuț Bîru wrote:
instead we chose to have some style but not everyone use it.
I don't understand why people can't tell other people where they think the bug is.
If it's not right, let the wrangler handle it.
I think if someone is prepared to even consider submitting a bug report in an environment as intimidating as Arch, give them a go.
Hell, I'm shit-scared about sending this e-mail.
I believe the coders among us appreciate efficiency and automation, so maybe we can improve this system?
only if we use bugzilla.
Sorry if I'm wrong-top-posting or whatever, I'm using Roundcube.
I've had an account on bugs.archlinux.org for a while, I still can't even see the "new bug" button, it doesn't exist as far as I can see.
I don't see why being able to say "this bug is in package X" is such a problem, given that only the chosen people are able to create bugs in the first place.
You always say you want people to help, but it seems so hard to do so, even when the information you have is easy to convey.
Btw in short, there is an RSS feed for new bugs. here is the feed for [community] https://bugs.archlinux.org/feed.php?feed_type=rss1&project=5 So there is no need for a special mailing list. -- Jelle van der Waa
On Mon, 28 Mar 2011 17:21:46 +0200, Jelle van der Waa wrote:
Btw in short, there is an RSS feed for new bugs. here is the feed for [community] https://bugs.archlinux.org/feed.php?feed_type=rss1&project=5
So there is no need for a special mailing list.
That's great, but everyone has to keep an eye on everything, all of the time. I still don't know where the new bug button is. I still have no way of helping the hapless wrangler who has to monitor every single bug. -- Simon Perry (aka Pezz) [ s a n x i o n . n e t ]
On 03/28/2011 06:38 PM, Simon Perry wrote:
On Mon, 28 Mar 2011 17:21:46 +0200, Jelle van der Waa wrote:
Btw in short, there is an RSS feed for new bugs. here is the feed for [community] https://bugs.archlinux.org/feed.php?feed_type=rss1&project=5
So there is no need for a special mailing list.
That's great, but everyone has to keep an eye on everything, all of the time.
I still don't know where the new bug button is.
the button is called "Add new task"
I still have no way of helping the hapless wrangler who has to monitor every single bug.
-- Ionuț
On Mon, 28 Mar 2011 18:40:04 +0300, Ionuț Bîru wrote:
the button is called "Add new task"
I actually just spotted that. I'm not kidding -- "Hmm, let's see what Add New Task does". IT CREATES A NEW BUG REPORT..... Let me say the magic words: I'm sorry. But.. "New Bug".. Nobody thought of that? -- Simon Perry (aka Pezz) [ s a n x i o n . n e t ]
Am 28.03.2011 17:09, schrieb Simon Perry:
I've had an account on bugs.archlinux.org for a while, I still can't even see the "new bug" button, it doesn't exist as far as I can see.
You might want to log in.
On 28 March 2011 23:09, Simon Perry
I don't understand why people can't tell other people where they think the bug is.
They can! (with the prefix)
If it's not right, let the wrangler handle it.
Correct. (edit the prefix)
I think if someone is prepared to even consider submitting a bug report in an environment as intimidating as Arch, give them a go.
Hell, I'm shit-scared about sending this e-mail.
I don't quite get what you're talking about here :/
I've had an account on bugs.archlinux.org for a while, I still can't even see the "new bug" button, it doesn't exist as far as I can see.
That is largely an issue of getting used to. If all software had the same UI...
I don't see why being able to say "this bug is in package X" is such a problem, given that only the chosen people are able to create bugs in the first place.
There is no problem. What are you talking about? Anyone is free to mention in the report what package they think is related.
You always say you want people to help, but it seems so hard to do so, even when the information you have is easy to convey.
What information? You have a tracker, you know it's Flyspray, if you can file a feature request with at least a demonstrated logic if not a PHP patch. If it's easy to implement, we might do it. Else, you can go upstream. Now, let's not get into why we use Flyspray in the first place. You can ask the rest of the OSS world why they use what they use.
participants (5)
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Ionuț Bîru
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Jelle van der Waa
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Ray Rashif
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Simon Perry
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Thomas Bächler