Hi, this should provide the Linux stuff versions: core/libutil-linux 2.28.1-1 [Installiert] core/linux 4.7.1-1 (base) [Installiert] core/linux-api-headers 4.7-1 [Installiert] core/linux-firmware 20160730.6bc2c60-1 [Installiert] core/util-linux 2.28.1-1 (base base-devel) [Installiert] However, the problem is probably related to the video card (as overheating appears when some OpenGL game is running): extra/nvidia 370.23-1 [Installiert] extra/nvidia-utils 370.23-1 [Installiert] extra/opencl-nvidia 370.23-1 [Installiert] community/nvidia-cg-toolkit 3.1-4 [Installiert] Laptop is from Tuxedo (can I get the modell number somehow from my linux system, instead of looking into the invoice?): Tuxedo Book XC1704 with Geforce GTX 860M 2GB GDDR5 Kind regards Peter Am 23.08.2016 um 19:11 schrieb Sean Greenslade:

On August 23, 2016 12:56:40 PM EDT, Peter Nabbefeld wrote:

...

Hello,

since my latest update (containing linux kernel) my cooling fan does not work any more - what can I do?

Kind regards Peter

Well, you could start by providing details. What laptop? What kernel versions? Have you downgraded and verified that it is indeed the kernel? Have you checked your logs for errors? Have you ruled out hardware failure?

Basically, have you done anything to show that you have even attempted to solve the problem yourself? You are unlikely to receive any help unless you do so.

--Sean

Am 23.08.2016 um 19:49 schrieb Sean Greenslade:

On Tue, Aug 23, 2016 at 07:38:51PM +0200, Peter Nabbefeld wrote:

...

Hi,

this should provide the Linux stuff versions:

core/libutil-linux 2.28.1-1 [Installiert] core/linux 4.7.1-1 (base) [Installiert] core/linux-api-headers 4.7-1 [Installiert] core/linux-firmware 20160730.6bc2c60-1 [Installiert] core/util-linux 2.28.1-1 (base base-devel) [Installiert]

However, the problem is probably related to the video card (as overheating appears when some OpenGL game is running):

extra/nvidia 370.23-1 [Installiert] extra/nvidia-utils 370.23-1 [Installiert] extra/opencl-nvidia 370.23-1 [Installiert] community/nvidia-cg-toolkit 3.1-4 [Installiert]

Laptop is from Tuxedo (can I get the modell number somehow from my linux system, instead of looking into the invoice?):

Tuxedo Book XC1704 with Geforce GTX 860M 2GB GDDR5

Kind regards Peter

A good way to provide an overview of your hardware is the "lspci" command.

Have you tried downgrading your system and seeing if the problem remains? This should usually be the first step in troubleshooting a bad update.

Additionally, can you describe in more detail what exactly the problem is? Nearly all laptop chipsets have BIOS-controlled fans, so unless you have some unusual software running, the kernel / video card drivers shouldn't be messing with the fans unless you explicitly set something up to do so.

--Sean

Downgrading the Nvidia driver does not seem to be a good idea, as version 367.35 has a dependency on linux<4.7. As both, the graphics driver and the Linux OS, need to be downgraded simultaneously, this will not show which causes the problem. The second option is to replace the Nvidia driver with the Nouveau driver - I've to read about this first, as the driver evolves and probably supports more features as when I checked this last time. "lspci" results in the following list: 00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor DRAM Controller (rev 06) 00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor PCI Express x16 Controller (rev 06) 00:02.0 VGA compatible controller: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller (rev 06) 00:03.0 Audio device: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller (rev 06) 00:14.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB xHCI (rev 05) 00:16.0 Communication controller: Intel Corporation 8 Series/C220 Series Chipset Family MEI Controller #1 (rev 04) 00:1a.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #2 (rev 05) 00:1b.0 Audio device: Intel Corporation 8 Series/C220 Series Chipset High Definition Audio Controller (rev 05) 00:1c.0 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #1 (rev d5) 00:1c.1 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #2 (rev d5) 00:1c.2 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #3 (rev d5) 00:1c.3 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #4 (rev d5) 00:1d.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #1 (rev 05) 00:1f.0 ISA bridge: Intel Corporation HM87 Express LPC Controller (rev 05) 00:1f.2 SATA controller: Intel Corporation 8 Series/C220 Series Chipset Family 6-port SATA Controller 1 [AHCI mode] (rev 05) 00:1f.3 SMBus: Intel Corporation 8 Series/C220 Series Chipset Family SMBus Controller (rev 05) 01:00.0 VGA compatible controller: NVIDIA Corporation GK104M [GeForce GTX 860M] (rev ff) 03:00.0 PCI bridge: Texas Instruments XIO2213A/B/XIO2221 PCI Express to PCI Bridge [Cheetah Express] (rev 01) 04:00.0 FireWire (IEEE 1394): Texas Instruments XIO2213A/B/XIO2221 IEEE-1394b OHCI Controller [Cheetah Express] (rev 01) 05:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTL8411 PCI Express Card Reader (rev 01) 05:00.2 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 0a) 06:00.0 Network controller: Intel Corporation Wireless 7260 (rev bb) Kind regards Peter

Am 23.08.2016 um 20:21 schrieb Sean Greenslade:

On Tue, Aug 23, 2016 at 08:14:47PM +0200, Peter Nabbefeld wrote:

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Downgrading the Nvidia driver does not seem to be a good idea, as version 367.35 has a dependency on linux<4.7.

As both, the graphics driver and the Linux OS, need to be downgraded simultaneously, this will not show which causes the problem.

Ah, but at this point you don't know if either of those packages are the source of your problem. Downgrading them both could give some information. Try it.

And again I ask, please describe precisely what the problem is. So far all I have gotten are vague clues from your messages.

Usually, when the laptop warmed up, a loud noise from some fan arised - this has gone. As some other fan seems to vary its speed silently, it seems that the graphic card's fan is the problem - it seems not to work anyway. :-( Is it possible to start the fan manually? There seems to be sth. wrong with my Nvidia settings, nvidia-settings shows an error that X is incorrectly configured and my vidieo card seems not to be used - probably this causes the problems. Maybe this is caused by some update or sth. else. I'll check that next weekend. Peter

...

The second option is to replace the Nvidia driver with the Nouveau driver - I've to read about this first, as the driver evolves and probably supports more features as when I checked this last time.

Sure, Nouveau is worth a try. If it works for your needs, I suggest using it over the proprietary driver.

--Sean

2016/08/24 4:10 "Jayesh Badwaik" :

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There seems to be sth. wrong with my Nvidia settings, nvidia-settings shows an error that X is incorrectly configured and my vidieo card seems not to be used - probably this causes the problems. Maybe this is caused by some update or sth. else. I'll check that next weekend.

Okay, first you must install lm_sensors package and run $ sensors

command. This will tell you about your fan speed for the processor. Next, if the CPU processor is running, determine which driver are you using. For this, you need to do lsmod, which lists all the modules listed (this should contain your video driver module)

$ lsmod | grep -i nvidia

$ lsmod | grep -i nouveau

At least one the above should return something. nouveau is the open source driver.

-- Cheers Jayesh Badwaik

Don't forget run detect-sensors with sudo...

Am 23.08.2016 um 21:10 schrieb Jayesh Badwaik:

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There seems to be sth. wrong with my Nvidia settings, nvidia-settings shows an error that X is incorrectly configured and my vidieo card seems not to be used - probably this causes the problems. Maybe this is caused by some update or sth. else. I'll check that next weekend.

Okay, first you must install lm_sensors package and run $ sensors

I already had installed it. After even running sensors-detect again, I got this output (after replacing the nvidia driver by the nouveau one): acpitz-virtual-0 Adapter: Virtual device temp1: +52.0°C (crit = +120.0°C) nouveau-pci-0100 Adapter: PCI adapter GPU core: +0.60 V temp1: N/A (high = +95.0°C, hyst = +3.0°C) (crit = +105.0°C, hyst = +5.0°C) (emerg = +135.0°C, hyst = +5.0°C) power1: N/A coretemp-isa-0000 Adapter: ISA adapter Physical id 0: +53.0°C (high = +84.0°C, crit = +100.0°C) Core 0: +53.0°C (high = +84.0°C, crit = +100.0°C) Core 1: +48.0°C (high = +84.0°C, crit = +100.0°C) Core 2: +51.0°C (high = +84.0°C, crit = +100.0°C) Core 3: +49.0°C (high = +84.0°C, crit = +100.0°C) As my grafics card is of type NVE4/GK104M, I'd expect temperature data to be available - but it obviously isn't (fan control should be available ...). Probably I've misunderstodd sth.?

command. This will tell you about your fan speed for the processor. Next, if the CPU processor is running, determine which driver are you using. For this, you need to do lsmod, which lists all the modules listed (this should contain your video driver module)

$ lsmod | grep -i nvidia

$ lsmod | grep -i nouveau

nouveau 1478656 1 ttm 77824 1 nouveau mxm_wmi 16384 1 nouveau wmi 16384 2 mxm_wmi,nouveau video 36864 2 i915,nouveau button 16384 2 i915,nouveau i2c_algo_bit 16384 2 i915,nouveau drm_kms_helper 118784 2 i915,nouveau drm 294912 8 ttm,i915,drm_kms_helper,nouveau

At least one the above should return something. nouveau is the open source driver.

I just set up some other distro on an IBM laptop, and I noticed that when I set up the x86 variant, I had very considerable heat problems, while when I swiched to x86_64, which was just after I acknowledged that I had the lm flag in /proc/cpuinfo, the temperature issue went away completely. Whether this would be the same with arch's kernels I cannot say for certain, though. I also blew through the cooling fan in the "accelerating" direction, which made the thing cough up some dust at some point and appeared to run more smoothly afterwards. It could be that, in the end, these things can be tied to a kernel config thing? Usually, you might get the necessary hints from lspci and/or, as has been suggested, detect-sensors. To sum it up: · check if your pacman's arch actually matches your cpu. if you have lm in your /proc/cpuinfo, you should use the x86_64 kernel. · check for hardware obstruction, dust, correct montage of fan or cooling grill cheers! mar77i

Those temps do look a bit high. Especially, considering you're not overclocked or pushing the system hard. Try cleaning the fans out, and switching to the proprietary driver. I've always had issues with the nouveau driver. On Aug 26, 2016 5:30 AM, "Rodrigo Rivas via arch-general" < arch-general@archlinux.org> wrote:

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Usually, when the laptop warmed up, a loud noise from some fan arised - this has gone.

...

Adapter: ISA adapter Physical id 0: +53.0°C (high = +84.0°C, crit = +100.0°C) Core 0: +53.0°C (high = +84.0°C, crit = +100.0°C) Core 1: +48.0°C (high = +84.0°C, crit = +100.0°C) Core 2: +51.0°C (high = +84.0°C, crit = +100.0°C) Core 3: +49.0°C (high = +84.0°C, crit = +100.0°C)

It doesn't seem that your system is missing the fan, at least the CPU temperature looks just fine. Can you try to load the CPU some more to see if it heats up too much.

What I mean is that maybe before the fan was at top speed when it wasn't actually needed, and now it is working better...

-- Rodrigo Rivas

On Fri, Aug 26, 2016 at 01:30:36PM +0200, Peter Nabbefeld wrote:

...

...

Adapter: ISA adapter Physical id 0: +53.0°C (high = +84.0°C, crit = +100.0°C) Core 0: +53.0°C (high = +84.0°C, crit = +100.0°C) Core 1: +48.0°C (high = +84.0°C, crit = +100.0°C) Core 2: +51.0°C (high = +84.0°C, crit = +100.0°C) Core 3: +49.0°C (high = +84.0°C, crit = +100.0°C)

Am 26.08.2016 um 12:30 schrieb Rodrigo Rivas via arch-general: It doesn't seem that your system is missing the fan, at least the CPU temperature looks just fine. Can you try to load the CPU some more to see if it heats up too much.

What I mean is that maybe before the fan was at top speed when it wasn't actually needed, and now it is working better...

After installing Linux 4.7.2, the situation seems to be better, but not as good as before.

Fan is running and speed is rising, but obviously not to its maximum. Before I got Linux 4.7, the fan was really loud, when I used some graphics - now the max speed seems to be limited.

As Rodrigo says, I wouldn't expect your fan to be running at full speed for temperatures like that. With your new setup are you ever reaching higher temperatures? If not, that seems like a good thing, surely? You wouldn't want your computer to be regularly overheating through standard use... Emily -- Emily Shepherd Computer Science Graduate, MEng (Hons) W: https://emilyshepherd.me/ M: +44(0)7575 721 231

Am 26.08.2016 um 16:25 schrieb Peter Nabbefeld:

Am 26.08.2016 um 15:16 schrieb Emily Shepherd via arch-general:

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On Fri, Aug 26, 2016 at 01:30:36PM +0200, Peter Nabbefeld wrote:

...

...

...

Adapter: ISA adapter Physical id 0: +53.0°C (high = +84.0°C, crit = +100.0°C) Core 0: +53.0°C (high = +84.0°C, crit = +100.0°C) Core 1: +48.0°C (high = +84.0°C, crit = +100.0°C) Core 2: +51.0°C (high = +84.0°C, crit = +100.0°C) Core 3: +49.0°C (high = +84.0°C, crit = +100.0°C)

Am 26.08.2016 um 12:30 schrieb Rodrigo Rivas via arch-general: It doesn't seem that your system is missing the fan, at least the CPU temperature looks just fine. Can you try to load the CPU some more to see if it heats up too much.

What I mean is that maybe before the fan was at top speed when it wasn't actually needed, and now it is working better...

After installing Linux 4.7.2, the situation seems to be better, but not as good as before.

Fan is running and speed is rising, but obviously not to its maximum. Before I got Linux 4.7, the fan was really loud, when I used some graphics - now the max speed seems to be limited.

As Rodrigo says, I wouldn't expect your fan to be running at full speed for temperatures like that. With your new setup are you ever reaching higher temperatures? If not, that seems like a good thing, surely? You wouldn't want your computer to be regularly overheating through standard use...

Emily

This temperature seems to be "normal" currently. Given environment temperature is above 30 degrees, so I'd guess this not too high for a laptop (as there's not much space in the case).

However, using some graphics, temperature arises even above 80 degrees, that's much too high, so I'd expect the fan to rise speed, but the amount is too few, cooling is not really successful.

As I'm neither a hardware nor a linux expert, I'd need some support to find out what happens. First, I'd like to get some info about fan speed - "sensors -u" is not sufficient.

Kind regards Peter

Thank You altogether for help! As I've been told in some other discussion, it's usual that laptop CPUs get very hot - so I'll stop to further investigate, for the moment. Kind regards Peter

On 26/08/16 19:06, Dragon ryu via arch-general wrote:

As in desktop pc, around 70-80 degree is considered 'not too high'. But in note pc, it's too high.

My mac book pro heats easily up to 80 degrees when on lot of load. It even reaches 100 and throttles when boosting is enabled. 70-80 under load seem normal for laptops as well. Cooler the better, but if you look at the CPU specs, it's operating range is up until 84 for my i7, with 104 being critical temperature. Cheers, Kwang