[arch-general] Dell latitude and keyboard problem
Hello, I have Arch linux installed on Dell latitude e7440 laptop. Generally almost everything works fine but I have one annoying problem. When I type something on keyboard, sometimes (randomly) random key is "blocked" like it was pressed all time (for example when I wroteeeeeeeeeeee something). This stops when I press any other (or even the same) key once again. I test it on Windows 7 (not for long time but in similar time on linux this problem appear) and there was no problem on Win. I have no idea what could be a reason of that problem and how to debug or diagnose it. Maybe someone of You had same problem on will have some idea how to start searching reason of that :) I will be graceful for any help :) -- Pozdrawiam, Sławek Kapłoński slawek@kaplonski.pl -- Klucz GPG można pobrać ze strony: http://kaplonski.pl/files/slawek_kaplonski.pub.key -- My public GPG key can be downloaded from: http://kaplonski.pl/files/slawek_kaplonski.pub.key
This sounds like a hardware issue even though it worked on Windows. I found this forum thread which may be relevant: http://ubuntuforums.org/showthread.php?t=2203274 So maybe try to clean and reseat the keyboard if this is possible. Sławek Kapłoński <slawek@kaplonski.pl> writes:
Hello,
I have Arch linux installed on Dell latitude e7440 laptop. Generally almost everything works fine but I have one annoying problem. When I type something on keyboard, sometimes (randomly) random key is "blocked" like it was pressed all time (for example when I wroteeeeeeeeeeee something). This stops when I press any other (or even the same) key once again. I test it on Windows 7 (not for long time but in similar time on linux this problem appear) and there was no problem on Win. I have no idea what could be a reason of that problem and how to debug or diagnose it. Maybe someone of You had same problem on will have some idea how to start searching reason of that :) I will be graceful for any help :)
-- Pozdrawiam, Sławek Kapłoński slawek@kaplonski.pl
-- Klucz GPG można pobrać ze strony: http://kaplonski.pl/files/slawek_kaplonski.pub.key -- My public GPG key can be downloaded from: http://kaplonski.pl/files/slawek_kaplonski.pub.key
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA256 On Tue, Sep 2, 2014 at 9:25 PM, Sławek Kapłoński wrote: I have Arch linux installed on Dell latitude e7440 laptop. Generally almost everything works fine but I have one annoying problem. When I type something on keyboard, sometimes (randomly) random key is "blocked" like it was pressed all time (for example when I wroteeeeeeeeeeee something). I have the same laptop, and kind of the same issue. My key doesn't get 'stuck', it just inputs the same character multiple times on one keypress. Same as you, this issue started the minute I changed from the default Windows installation to Arch Linux. I don't have this issue when using an external keyboard. - - Boy van Duuren -----BEGIN PGP SIGNATURE----- Version: OpenPGP.js v0.6.1-dev Comment: http://openpgpjs.org wsBcBAEBCAAQBQJUBsqLCRAMvLIcHpdoiQAAuewIAJjl3yNTEKY5tACAmf/1 4Qcq0XnhKVYLWCF4FNLJ3Ev3kbW73g458tEHc2KXPOwVnkeYwVQnV6Jn+mIT x3lrCcmCOtisIR15pyFl7aWcIF5Q63ZzZXuOIQCzmtgPV4QkNXUNvuklmHim gSEi686mH7qVNWLeh5hCMuOQ+59Dkgez2nCy6McW9SH0eUJyf2tVPA9QRhqt vqahwYb1MpS9XcIvdQE/s7JQz+fUaQ8vN06WNKzj78R51CdlinMk9/R9XHdZ hNR2aKnls2N32eIgUTw227dZyUy2G0Myj9yZKgDHqm/GzwfCWqeRXNijnvq2 rgpi9h7wLl61RunvuaHkRkM= =XJom -----END PGP SIGNATURE-----
Hello, I also noticed that problem just after I'm start using Linux. Laptop is new, I bought it about 1 month ago. So there is problem with clean or reseat it byself and in the other hand when I will call to dell support with that they probably won't do anything because on Windows (with which laptop was sold) it works fine :/ Slawek W dniu 2014-09-03 10:01, Boy van Duuren napisał(a):
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA256
On Tue, Sep 2, 2014 at 9:25 PM, Sławek Kapłoński wrote:
I have Arch linux installed on Dell latitude e7440 laptop. Generally almost everything works fine but I have one annoying problem. When I type something on keyboard, sometimes (randomly) random key is "blocked" like it was pressed all time (for example when I wroteeeeeeeeeeee something).
I have the same laptop, and kind of the same issue. My key doesn't get 'stuck', it just inputs the same character multiple times on one keypress. Same as you, this issue started the minute I changed from the default Windows installation to Arch Linux. I don't have this issue when using an external keyboard.
- - Boy van Duuren -----BEGIN PGP SIGNATURE----- Version: OpenPGP.js v0.6.1-dev Comment: http://openpgpjs.org
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-- Pozdrawiam Sławek Kapłoński slawek@kaplonski.pl
Op 2 sep. 2014 21:26 schreef "Sławek Kapłoński" <slawek@kaplonski.pl>:
Hello,
I have Arch linux installed on Dell latitude e7440 laptop. Generally
everything works fine but I have one annoying problem. When I type something on keyboard, sometimes (randomly) random key is "blocked" like it was
time (for example when I wroteeeeeeeeeeee something). This stops when I
almost pressed all press
any other (or even the same) key once again. [...]
Just a wild guess, search the bios for a keyboard repeat setting. I doubt that it's a hardware issue, because it stops when you hit any key. Something you didn't mention; does this happen on the console, in an X session and/or both? Mvg, Guus
Hello, It happens on both: xsession and in console (login into some tty). Bios is up to date now and I didn't found any option which could be related to that in BIOS. W dniu 2014-09-03 12:17, Guus Snijders napisał(a):
Op 2 sep. 2014 21:26 schreef "Sławek Kapłoński" <slawek@kaplonski.pl>:
Hello,
I have Arch linux installed on Dell latitude e7440 laptop. Generally
everything works fine but I have one annoying problem. When I type something on keyboard, sometimes (randomly) random key is "blocked" like it was
time (for example when I wroteeeeeeeeeeee something). This stops when I
almost pressed all press
any other (or even the same) key once again. [...]
Just a wild guess, search the bios for a keyboard repeat setting. I doubt that it's a hardware issue, because it stops when you hit any key.
Something you didn't mention; does this happen on the console, in an X session and/or both?
Mvg, Guus
-- Pozdrawiam Sławek Kapłoński slawek@kaplonski.pl
Hello, Le mercredi 03 septembre 2014, 12:50:42 Sławek Kapłoński a écrit :
Bios is up to date now and I didn't found any option which could be related to that in BIOS.
Actually, I've noticed this problem on my dell e7440 after updating the bios to A10. Unfortunately, I've not written the previous version I was using before (probably A08). -- Hyacinthe PGP KeyID 0x550DF40B
Hello, Thanks for info. Yesterday I downgrade bios to A08 and since then I have no any issue with keyboard so far. I hope that it really helps. I checked also changelog of A10 bios version and there is point: "Keyboard input improvement" - so this is probably "great" future --- Pozdrawiam Sławek Kapłoński slawek@kaplonski.pl Dnia wtorek, 9 września 2014 16:09:21 piszesz:
Hello,
Le mercredi 03 septembre 2014, 12:50:42 Sławek Kapłoński a écrit :
Bios is up to date now and I didn't found any option which could be related to that in BIOS.
Actually, I've noticed this problem on my dell e7440 after updating the bios to A10. Unfortunately, I've not written the previous version I was using before (probably A08).
-- Hyacinthe PGP KeyID 0x550DF40B
Hello, Today I made one more test and work for a while in tty2 (not in xsession) with vim and there was no any issue with repeating. In similar time in xsession problem happend at least few times :/ -- Pozdrawiam, Sławek Kapłoński slawek@kaplonski.pl -- Klucz GPG można pobrać ze strony: http://kaplonski.pl/files/slawek_kaplonski.pub.key -- My public GPG key can be downloaded from: http://kaplonski.pl/files/slawek_kaplonski.pub.key Dnia środa, 3 września 2014 12:17:03 Guus Snijders pisze:
Op 2 sep. 2014 21:26 schreef "Sławek Kapłoński" <slawek@kaplonski.pl>:
Hello,
I have Arch linux installed on Dell latitude e7440 laptop. Generally
almost
everything works fine but I have one annoying problem. When I type
something on
keyboard, sometimes (randomly) random key is "blocked" like it was
pressed all
time (for example when I wroteeeeeeeeeeee something). This stops when I
press
any other (or even the same) key once again. [...]
Just a wild guess, search the bios for a keyboard repeat setting. I doubt that it's a hardware issue, because it stops when you hit any key.
Something you didn't mention; does this happen on the console, in an X session and/or both?
Mvg, Guus
Op 3 sep. 2014 23:45 schreef "Sławek Kapłoński" <slawek@kaplonski.pl>:
Hello,
Today I made one more test and work for a while in tty2 (not in xsession)
with
vim and there was no any issue with repeating. In similar time in xsession problem happend at least few times :/
Ok, so there is some hint that it is a problem with the keyboard settings. I have no experience there, but it shouldn't be that hard to find those. Note that DE's may override X settings, so try those first (things like kbd repeat, speed, etc). Mvg, Guus
Hello, Yesterday I received new keyboard from dell and I replace it but that not helps me - In Linux I still have same issue sometimes. I have no idea what settings could be responsible for that or what should I change. My xserver keyboard settings are: setxkbmap -print -verbose 10 Setting verbose level to 10 locale is C Trying to load rules file ./rules/evdev... Trying to load rules file /usr/share/X11/xkb/rules/evdev... Success. Applied rules from evdev: rules: evdev model: latitude layout: pl Trying to build keymap using the following components: keycodes: evdev+aliases(qwerty) types: complete compat: complete symbols: pc+pl+inet(evdev) geometry: dell(latitude) xkb_keymap { xkb_keycodes { include "evdev+aliases(qwerty)" }; xkb_types { include "complete" }; xkb_compat { include "complete" }; xkb_symbols { include "pc+pl+inet(evdev)" }; xkb_geometry { include "dell(latitude)" }; }; Only workaround which I know is to disable repeating keypress but that is definitly not god for me :/ Maybe You have some idea what should I change or what can be wrong here? -- Pozdrawiam, Sławek Kapłoński slawek@kaplonski.pl -- Klucz GPG można pobrać ze strony: http://kaplonski.pl/files/slawek_kaplonski.pub.key -- My public GPG key can be downloaded from: http://kaplonski.pl/files/slawek_kaplonski.pub.key Dnia czwartek, 4 września 2014 09:02:58 Guus Snijders pisze:
Op 3 sep. 2014 23:45 schreef "Sławek Kapłoński" <slawek@kaplonski.pl>:
Hello,
Today I made one more test and work for a while in tty2 (not in xsession)
with
vim and there was no any issue with repeating. In similar time in xsession problem happend at least few times :/
Ok, so there is some hint that it is a problem with the keyboard settings. I have no experience there, but it shouldn't be that hard to find those. Note that DE's may override X settings, so try those first (things like kbd repeat, speed, etc).
Mvg, Guus
Hello, Today I start to use more Windows 7 OS and I have no such problems but what is strange for me when I launched Lubuntu in virtualbox after few minutes of using it there is again same issue. So I'm almost sure that problem is somewhere in linux keyboard driver and how it works with keyboard in this laptop model but I have no idea how to fix this problem or how to get any details about it :/ Best regards Slawek Kaplonski slawek@kaplonski.pl -----Oryginalna wiadomość----- From: Sławek Kapłoński Sent: Saturday, September 06, 2014 10:54 PM To: General Discussion about Arch Linux Subject: Re: [arch-general] Dell latitude and keyboard problem
On Sun, Sep 7, 2014 at 12:19 PM, Sławek Kapłoński <slawek@kaplonski.pl> wrote:
So I'm almost sure that problem is somewhere in linux keyboard driver and how it works with keyboard in this laptop model but I have no idea how to fix this problem or how to get any details about it :/
It's not the cleanest approach, but if you cant find any other solution: Back everything up and restore the config files to default states. A quick google for your notebook showed that it IS working using archlinux [1] [1] references a french site with some configurations for your notebook. You might wanna check this out too. [2] In fact your notebook is even certified for ubuntu [3] So it really looks like some config files are messed up... (Or since it's arch, newer packages break things. You might wanna try ubuntu from a usb drive just to be sure...) [1] https://wiki.archlinux.org/index.php/Dell_Latitude_E7440 [2] http://williamhollacsek.com/blog/2013/09/12/dell-latitude-e7440-optimisation [3] http://www.ubuntu.com/certification/hardware/201304-13408/
Hello, Thanks for Your answear. As I wrote, I start more using Windows last few days and in Windows 7 I installed virtualbox with Lubuntu 14.04. Today when I work on this Lubuntu in VM that issue happend again. In Windows it not happens any time. I have really no idea what could be a reason. It is also probably not problem with config because some time ago I was checking it on Ubuntu Live and that was also happend :/ Best regards Slawek Kaplonski slawek@kaplonski.pl W dniu 2014-09-09 o 09:00, Simon Hanna pisze:
On Sun, Sep 7, 2014 at 12:19 PM, Sławek Kapłoński <slawek@kaplonski.pl> wrote:
So I'm almost sure that problem is somewhere in linux keyboard driver and how it works with keyboard in this laptop model but I have no idea how to fix this problem or how to get any details about it :/
It's not the cleanest approach, but if you cant find any other solution: Back everything up and restore the config files to default states.
A quick google for your notebook showed that it IS working using archlinux [1] [1] references a french site with some configurations for your notebook. You might wanna check this out too. [2]
In fact your notebook is even certified for ubuntu [3]
So it really looks like some config files are messed up... (Or since it's arch, newer packages break things. You might wanna try ubuntu from a usb drive just to be sure...)
[1] https://wiki.archlinux.org/index.php/Dell_Latitude_E7440 [2] http://williamhollacsek.com/blog/2013/09/12/dell-latitude-e7440-optimisation [3] http://www.ubuntu.com/certification/hardware/201304-13408/
Actually, I've noticed this problem on my dell e7440 after updating the bios to A10. Unfortunately, I've not written the previous version I was using before (probably A08).
Thanks for Your answear. As I wrote, I start more using Windows last few days and in Windows 7 I installed virtualbox with Lubuntu 14.04. Today when I work on this Lubuntu in VM that issue happend again. In Windows it not happens any time. I have really no idea what could be a reason. It is also probably not problem with config because some time ago I was checking it on Ubuntu Live and that was also happend :/
Hello! Now this could be an evil and unsupported way, but try downgrading the bios to A09 or even A08 and test that. Also, now that this happens in a VM the issue could be raised to Dell support, as it should be a supported system. -- Oliver Temlin
Hello, Yes, few minutes ago I was downgrade bios to A08 (previous version from dell.com for this model) and I will see what will happend. I reported it to dell support now and I got new keyboard from dell but replacement didn't help me :/ Best regards Slawek Kaplonski slawek@kaplonski.pl W dniu 2014-09-09 o 22:54, Temlin Olivér pisze:
Actually, I've noticed this problem on my dell e7440 after updating the bios to A10. Unfortunately, I've not written the previous version I was using before (probably A08). Thanks for Your answear. As I wrote, I start more using Windows last few days and in Windows 7 I installed virtualbox with Lubuntu 14.04. Today when I work on this Lubuntu in VM that issue happend again. In Windows it not happens any time. I have really no idea what could be a reason. It is also probably not problem with config because some time ago I was checking it on Ubuntu Live and that was also happend :/
Hello!
Now this could be an evil and unsupported way, but try downgrading the bios to A09 or even A08 and test that. Also, now that this happens in a VM the issue could be raised to Dell support, as it should be a supported system.
-- Oliver Temlin
Hi, Le mardi 09 septembre 2014, 23:02:18 Sławek Kapłoński a écrit :
Yes, few minutes ago I was downgrade bios to A08 (previous version from dell.com for this model) and I will see what will happend.
Thanks for your feedback.
I reported it to dell support now and I got new keyboard from dell but replacement didn't help me :/
I've also reported the problem to Dell and the technician proposed me to downgrade to A05, the version certified by Canonical[0]. I hope it will solve my touchpad[1] and keyboard issues... Btw, I've updated the wiki page for the e7440[2] [0] http://www.ubuntu.com/certification/hardware/201304-13408/ [1] https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837 [2] https://wiki.archlinux.org/index.php/Dell_Latitude_E7440 -- Hyacinthe PGP KeyID 0x550DF40B
Hello, Ok, thanks for info and help. If I will have other issue I will downgrade it to A05 but now it looks ok on A08 :) I'm really happy that I don't need windows and can normally work on Arch linux :) --- Pozdrawiam Sławek Kapłoński slawek@kaplonski.pl Dnia piątek, 12 września 2014 11:36:54 Hyacinthe Cartiaux pisze:
Hi,
Le mardi 09 septembre 2014, 23:02:18 Sławek Kapłoński a écrit :
Yes, few minutes ago I was downgrade bios to A08 (previous version from dell.com for this model) and I will see what will happend.
Thanks for your feedback.
I reported it to dell support now and I got new keyboard from dell but replacement didn't help me :/
I've also reported the problem to Dell and the technician proposed me to downgrade to A05, the version certified by Canonical[0]. I hope it will solve my touchpad[1] and keyboard issues...
Btw, I've updated the wiki page for the e7440[2]
[0] http://www.ubuntu.com/certification/hardware/201304-13408/ [1] https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837 [2] https://wiki.archlinux.org/index.php/Dell_Latitude_E7440
-- Hyacinthe PGP KeyID 0x550DF40B
participants (7)
-
Boy van Duuren
-
Guus Snijders
-
Hyacinthe Cartiaux
-
Johannes Altmanninger
-
Simon Hanna
-
Sławek Kapłoński
-
Temlin Olivér