[arch-general] Wiki & forum down?

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[arch-general] Proposal: Translate...

Taylor Hedberg

24 Oct 2011 24 Oct '11

2:30 p.m.

Apologies if I've missed something obvious, but both the wiki and forum seem to have been down for at least a few hours now (I think they are located on the same host). Does anyone know what the situation is?

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Paul Gideon Dann

24 Oct 24 Oct

2:35 p.m.

On Monday 24 Oct 2011 10:30:26 Taylor Hedberg wrote:

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Apologies if I've missed something obvious, but both the wiki and forum seem to have been down for at least a few hours now (I think they are located on the same host). Does anyone know what the situation is?

They both look fine to me. Maybe an issue with your local DNS? Paul

Dwight Schauer

2:38 p.m.

On Mon, Oct 24, 2011 at 9:35 AM, Paul Gideon Dann wrote:

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On Monday 24 Oct 2011 10:30:26 Taylor Hedberg wrote:

...
Apologies if I've missed something obvious, but both the wiki and forum seem to have been down for at least a few hours now (I think they are located on the same host). Does anyone know what the situation is?

They both look fine to me. Maybe an issue with your local DNS?

Paul

It is down for me to.

Nicolas Paris

2:40 p.m.

Le Mon, 24 Oct 2011 09:38:19 -0500, Dwight Schauer a écrit :

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On Mon, Oct 24, 2011 at 9:35 AM, Paul Gideon Dann wrote:

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On Monday 24 Oct 2011 10:30:26 Taylor Hedberg wrote:

...
Apologies if I've missed something obvious, but both the wiki and forum seem to have been down for at least a few hours now (I think they are located on the same host). Does anyone know what the situation is?

They both look fine to me. Maybe an issue with your local DNS?

Paul

It is down for me to.

There is a thread on reddit about the issue: http://www.reddit.com/r/archlinux/comments/ln1ir/wiki_and_bbs_offline/

Jelle van der Waa

2:41 p.m.

On 24/10/11 16:38, Dwight Schauer wrote:

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On Mon, Oct 24, 2011 at 9:35 AM, Paul Gideon Dann wrote:

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On Monday 24 Oct 2011 10:30:26 Taylor Hedberg wrote:

...
Apologies if I've missed something obvious, but both the wiki and forum seem to have been down for at least a few hours now (I think they are located on the same host). Does anyone know what the situation is?

They both look fine to me. Maybe an issue with your local DNS?

Paul

It is down for me to. #archlinux's topic is: "Hard disk failure on bbs and wiki"

For now: Use google Cache, way back machine? Else pacman -Ss arch wiki (it's from 15 october so it should be fine) -- Jelle van der Waa

Taylor Hedberg

2:45 p.m.

Jelle van der Waa, Mon 2011-10-24 @ 16:41:53+0200:

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For now: Use google Cache, way back machine? Else pacman -Ss arch wiki (it's from 15 october so it should be fine)

Thanks, I didn't know the wiki was available as a downloadable package. That will suffice for now.

Karol Blazewicz

3:06 p.m.

On Mon, Oct 24, 2011 at 4:45 PM, Taylor Hedberg wrote:

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Jelle van der Waa, Mon 2011-10-24 @ 16:41:53+0200:

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For now: Use google Cache, way back machine? Else pacman -Ss arch wiki (it's from 15 october so it should be fine)

Thanks, I didn't know the wiki was available as a downloadable package. That will suffice for now.

It's up again for me.

Paul Gideon Dann

2:42 p.m.

On Monday 24 Oct 2011 09:38:19 Dwight Schauer wrote:

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On Mon, Oct 24, 2011 at 9:35 AM, Paul Gideon Dann wrote:

...
On Monday 24 Oct 2011 10:30:26 Taylor Hedberg wrote:

...
Apologies if I've missed something obvious, but both the wiki and forum seem to have been down for at least a few hours now (I think they are located on the same host). Does anyone know what the situation is?

They both look fine to me. Maybe an issue with your local DNS?

Paul

It is down for me to.

That's odd; they're both down for me too, now. I do use dnsmasq for DNS caching, so maybe that has something to do with why it worked for me the first time? Paul

Taylor Hedberg

2:42 p.m.

Paul Gideon Dann, Mon 2011-10-24 @ 15:35:58+0100:

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They both look fine to me. Maybe an issue with your local DNS?

Strange, I've tried it from multiple hosts, including remote hosts in other cities/on other ISPs, all with the same result, no response from the server. I haven't seen a problem with any other websites this morning, including other subdomains of archlinux.org. Mind telling me what address wiki.archlinux.org resolves to for you? My DNS is showing it as a CNAME for brynhild.archlinux.org, which is at 176.9.18.112.

Jesse Juhani Jaara

2:44 p.m.

On Mon, Oct 24, 2011 at 10:30:26AM -0400, Taylor Hedberg wrote:

...

Apologies if I've missed something obvious, but both the wiki and forum seem to have been down for at least a few hours now (I think they are located on the same host). Does anyone know what the situation is?

There has been a harddriver failure, wichhas led to wiki and bss do go ofline. I myself don't have any information on when and how this issue will be resolved. In mean while join #archlinux in irc.freenode.net Feel free to use your favourite IRC app.

Ionut Biru

3:27 p.m.

On 10/24/2011 05:30 PM, Taylor Hedberg wrote:

...

Apologies if I've missed something obvious, but both the wiki and forum seem to have been down for at least a few hours now (I think they are located on the same host). Does anyone know what the situation is?

the services had come back online in the same time you reported this issue. your internet is working fine, don't worry. we had a hard disk failure which needs to be replaced. the server is going down again at 19:00 CEST for another 15 minutes. -- Ionuț

Karol Blazewicz

3:37 p.m.

On Mon, Oct 24, 2011 at 5:27 PM, Ionut Biru wrote:

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On 10/24/2011 05:30 PM, Taylor Hedberg wrote:

...
Apologies if I've missed something obvious, but both the wiki and forum seem to have been down for at least a few hours now (I think they are located on the same host). Does anyone know what the situation is?

the services had come back online in the same time you reported this issue.

your internet is working fine, don't worry.

we had a hard disk failure which needs to be replaced.

the server is going down again at 19:00 CEST for another 15 minutes.

-- Ionuț

While we're at it, what it the preferred way to contact our Dear Arch Overlords if something is malfunctioning? Pierre said "try to contact us immediately" https://bbs.archlinux.org/viewtopic.php?pid=1001244#p1001244 but didn't say how ...

Ionut Biru

3:52 p.m.

On 10/24/2011 06:37 PM, Karol Blazewicz wrote:

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On Mon, Oct 24, 2011 at 5:27 PM, Ionut Biru wrote:

...
On 10/24/2011 05:30 PM, Taylor Hedberg wrote:

...
Apologies if I've missed something obvious, but both the wiki and forum seem to have been down for at least a few hours now (I think they are located on the same host). Does anyone know what the situation is?

the services had come back online in the same time you reported this issue.

your internet is working fine, don't worry.

we had a hard disk failure which needs to be replaced.

the server is going down again at 19:00 CEST for another 15 minutes.

-- Ionuț

While we're at it, what it the preferred way to contact our Dear Arch Overlords if something is malfunctioning? Pierre said "try to contact us immediately" https://bbs.archlinux.org/viewtopic.php?pid=1001244#p1001244 but didn't say how ...

contact me, florian or pierre, directly on our emails -- Ionuț

Karol Blazewicz

3:58 p.m.

On Mon, Oct 24, 2011 at 5:52 PM, Ionut Biru wrote:

...

On 10/24/2011 06:37 PM, Karol Blazewicz wrote:

...
While we're at it, what it the preferred way to contact our Dear Arch Overlords if something is malfunctioning? Pierre said "try to contact us immediately" https://bbs.archlinux.org/viewtopic.php?pid=1001244#p1001244 but didn't say how ...

contact me, florian or pierre, directly on our emails

-- Ionuț

Just to be sure: it's OK to e-mail all 3 of you after 15 minutes of downtime / forum search malfunction etc. or should I wait more / act sooner?

Ionut Biru

4:04 p.m.

On 10/24/2011 06:58 PM, Karol Blazewicz wrote:

...

On Mon, Oct 24, 2011 at 5:52 PM, Ionut Biru wrote:

...
On 10/24/2011 06:37 PM, Karol Blazewicz wrote:

...
While we're at it, what it the preferred way to contact our Dear Arch Overlords if something is malfunctioning? Pierre said "try to contact us immediately" https://bbs.archlinux.org/viewtopic.php?pid=1001244#p1001244 but didn't say how ...

contact me, florian or pierre, directly on our emails

-- Ionuț

Just to be sure: it's OK to e-mail all 3 of you after 15 minutes of downtime / forum search malfunction etc. or should I wait more / act sooner?

it's fine -- Ionuț

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14 comments

8 participants

participants (8)

Dwight Schauer
Ionut Biru
Jelle van der Waa
Jesse Juhani Jaara
Karol Blazewicz
Nicolas Paris
Paul Gideon Dann
Taylor Hedberg