I am having the same problem as jake. New account, email is correct (won't let me create another one with the same email address -- taylork@alum.mit.edu). Have tried reset password for a couple days and no emails. Thanks, -Ken On Sat, Sep 25, 2021 at 6:25 PM Jake Barnes wrote:

Hi,

Last week I tried creating the account `vivi` for automating releases of our package (also `vivi`), instead of using my personal account `DuBistKomisch`. The email address should be `devops at vivi.io`, which is a shared mailbox on my company's Office 365. I didn't receive the initial password reset after registration, nor any requested from the password reset page.

If I made a typo in the email, could it please be corrected? Otherwise, please advise anything else I can do here.

Thanks, Jake