[arch-general] Persistent black screen of death issues with radeon graphics

Robbie Smith zoqaeski at gmail.com
Thu Nov 27 23:52:16 UTC 2014


On Wed, 2014-11-26 at 15:33 +0100, LoneVVolf wrote:
> On 26-11-14 12:00, Robbie Smith wrote:
> > I am at a loss as to what the hell is going on with my laptop. It's a HP
> > Pavillion with the dual AMD graphics (7520G + 7500M), and I will never
> > again buy a laptop containing components from either manufacturer.
> >
> > More often than not when I boot, when the kernel tries to do modesetting
> > the screen will just turn off. I can SSH in, so it's clearly booting up,
> > but the only hint that anything unusual is happening in the logs is this
> > error message:
> >
> >> [   28.879834] radeon 0000:01:00.0: No connectors reported connected with modes
> >> [   28.879842] [drm] Cannot find any crtc or sizes - going 1024x768
> >> [   28.881975] [drm] fb mappable at 0xE0474000
> >> [   28.881978] [drm] vram apper at 0xE0000000
> >> [   28.881980] [drm] size 3145728
> >> [   28.881982] [drm] fb depth is 24
> >> [   28.881985] [drm]    pitch is 4096
> >> [   28.882332] radeon 0000:01:00.0: fb1: radeondrmfb frame buffer device
> >> [   28.997034] [drm] Initialized radeon 2.40.0 20080528 for 0000:01:00.0 on minor 1
> > I feel like I've tried almost everything:
> > - Upgrading and downgrading kernels (I'm currently using 3.17.1)
> > - Various combinations of kernel boot parameters (fbcon=map:0,
> > fbcon=map:1, radeon.modeset=1, radeon.modeset=0, etc)
> > - Adding lines to /etc/X11/xorg.conf.d/20-radeon.conf that tell it which
> > PCI device to map to.
> > - Uninstalling and reinstalling the drivers
> >
> > I used to use catalyst because that was the only driver that worked, but
> > as it doesn't support KMS, I couldn't use GNOME anymore, so switching
> > back to that isn't an option.
> >
> > Searching for the problem doesn't seem to find anything relevant;
> > there's a few forum posts by Ubuntu users but mostly tumbleweed. The bug
> > tracker on freedesktop.org is awkward to navigate so I have no idea if
> > what I'm experiencing has occurred to anyone else. Even just knowing
> > where to go to report a bug or a more appropriate mailing list that
> > could point me in the right direction would be helpful at this stage.
> >
> > The most frustrating bit is that this occurs almost at random. I could
> > use the laptop all day at the library, no issues; turn it off (because
> > suspend is broken on radeon), come home and no screen for what feels
> > like a thousand reboots.
> Robbie Smith,
> 
> This sounds a bit like  a problem a friend of mine had with a HP 
> Pavillion DV7 .
> I assume you have an amd APU + discrete videocard combination ?
> (lspci -k   output would help).
> 
> some questions / comments :
> 
> are you using latest bios/Uefi firmware ?
> 
> Are you sure catalyst was removed completely ?
> 
> the entire dmesg output from a good and bad boot to console would also help.
> By comparing them we might find clues about the cause of your problems.
> 
> Lone_Wolf

I've updated the gist to have a bad dmesg; I did a diff of them locally
and the only changes are the time stamps, and that things are
initialised in a different order (like network cards and etc).
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