[arch-general] Arch GNU/Linux install for beginners and new users

Kyle Terrien kyleterrien at gmail.com
Fri Sep 23 03:39:57 UTC 2016


On Thu, 22 Sep 2016 14:22:24 -0400
Simon Gomizelj via arch-general <arch-general at archlinux.org> wrote:
> But we do have to make it clear that we won't **officially** support
> anything installed outside of the officially sanctions instructions. I
> don't see that as unreasonable.

I have to agree.  As someone who works software QA professionally, I
feel the pain.

On the QA team, we can only test a certain number of configurations
because of time.  Anything else?  Well, you are basically blazing your
own trail.  The same rule applies to support.

Yes, it is possible to debug issues on "unsupported" configurations,
but the process is almost always a time sink (i.e. low reward to cost
ratio).  This is why there is a little hostility toward the third party
tools.  They increase the amount of support work drastically.

vodik, keep up the good work!

--Kyle

-- 
The computer can't tell you the emotional story.  It can give you the
exact mathematical design, but what's missing is the eyebrows.
- Frank Zappa
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