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<p><tt><a class="moz-txt-link-freetext"
href="https://www.eff.org/opportunities/jobs/operations-engineer">https://www.eff.org/opportunities/jobs/operations-engineer</a></tt></p>
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<p><b>Operations Engineer</b></p>
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<p>The Electronic Frontier Foundation (EFF) is
seeking applicants for the full-time position of
Operations/DevOps Engineer to join our Technical
Operations team and help build the
infrastructure that lets EFF defend civil
liberties in the digital world. Founded in 1990,
EFF champions user privacy, free expression, and
innovation through impact litigation, policy
analysis, grassroots activism, and technology
development. We work to ensure that rights and
freedoms are enhanced and protected as our use
of technology grows.</p>
<p>The EFF's Technical Operations team designs and
maintains our systems and networks while also
providing hardware and software technical
support for our staff. The ideal candidate must
work well with a very busy staff with varying
levels of technical expertise. Because our team
benefits from close communication with each
other and the with other teams at EFF's San
Francisco office, <strong>working remotely is
not an option</strong>.</p>
<p>Responsibilities:</p>
<ul>
<li>
<div>Monitor and improve the performance and
reliability of production GNU/Linux
platforms, network infrastructure, services,
and network-attached devices like PBX and
conference systems. Maintain the
corresponding documentation</div>
</li>
<li>
<div>Develop and implement process
improvements in the way we build, secure,
and maintain our infrastructure over its
life-cycle from design through deployment,
operation, and retirement</div>
</li>
<li>
<div>Scale and standardize systems through
automation</div>
</li>
<li>
<div>Participate in on-call rotation and
incident response efforts, perform blameless
postmortem reporting</div>
</li>
<li>
<div>Respond to support requests within
team-defined Service Level Agreements
(SLAs). This includes working closely with
other teams to design and adapt systems for
changing program and operational
requirements</div>
</li>
<li>
<div>Communicate effectively about technical
issues with non-technical parties</div>
</li>
</ul>
<p>Minimum Qualifications:</p>
<ul>
<li>
<div>Deep respect for user privacy and
organizational security</div>
</li>
<li>
<div>3 years of system administration, site
reliability engineering, or other ops
experience in a Unix-like environment</div>
</li>
<li>
<div>Experience collaborating on engineering
projects and processes</div>
</li>
<li>
<div>Ability to debug and optimize code, and
automate routine tasks</div>
</li>
<li>
<div>Understanding of common algorithms, data
structures, and basic software design</div>
</li>
<li>
<div>Experience in one or more of: C, Python,
Go, Bash / POSIX shell, Rust, PowerShell,
Perl</div>
</li>
<li>
<div>Experience operating cloud infrastructure
including the configuration and maintenance
of virtual servers & load balancers</div>
</li>
<li>
<div>Experience with TCP/IP network design</div>
</li>
<li>
<div>Experience with relational database
administration</div>
</li>
</ul>
<p>Bonus Qualifications:</p>
<ul>
<li>
<div>5 years of experience operating servers
running Unix-like operating systems</div>
</li>
<li>
<div>Experience in a large-scale or
mission-critical production service
environment</div>
</li>
<li>
<div>Experience with a managed cluster
environment (such as Kubernetes, Mesos,
Docker Swarm)</div>
</li>
<li>
<div>Knowledge of multiple programming
languages</div>
</li>
<li>
<div>Experience with orchestration tools like
SaltStack, Puppet, Chef, Ansible, etc.</div>
</li>
<li>
<div>A history of open-source contributions
(bug reports, pull requests, projects /
packages)</div>
</li>
<li>
<div>Experience with network hardware and
network hardware configuration orchestration</div>
</li>
<li>
<div>Experience using, designing, and
implementing CI/CD pipelines</div>
</li>
<li>
<div>Experience with SSO, SAML, OAuth and
other industry standard AuthN/AuthZ
solutions</div>
</li>
<li>
<div>Experience with fleet management in a
mixed environment (GNU/Linux, macOS, iOS,
Android, etc.)</div>
</li>
</ul>
<p id="magicdomid107"><span
class="author-a-pz69zz75zz84zkz89zz87zz72zpz79zgjz82zjz77zz85z">EFF
is a <a
href="https://www.eff.org/pages/working-at-eff"
title="working at EFF" target="_blank">really
great place to work</a>. We offer a
supportive and empowering environment, along
with an excellent benefits package including </span><span
class="author-a-pz69zz75zz84zkz89zz87zz72zpz79zgjz82zjz77zz85z"><span
class="author-a-pz69zz75zz84zkz89zz87zz72zpz79zgjz82zjz77zz85z">housing
cost assistance, </span></span><span
class="author-a-pz69zz75zz84zkz89zz87zz72zpz79zgjz82zjz77zz85z"><span
class="author-a-pz69zz75zz84zkz89zz87zz72zpz79zgjz82zjz77zz85z"><span
class="author-a-pz69zz75zz84zkz89zz87zz72zpz79zgjz82zjz77zz85z">student
loans assistance, </span></span>medical,
dental, and vision insurance, a 403(b)(7)
retirement savings program with matching, paid
time off, holiday benefits, paid parental
leave, a dog-friendly workplace, and more.<br>
</span></p>
<p><span
class="author-a-pz69zz75zz84zkz89zz87zz72zpz79zgjz82zjz77zz85z">As
an advocacy organization, EFF is committed to
being part of a diverse community. Diversity
of life experiences makes a big difference in
how we identify and litigate legal issues,
design privacy-enhancing software, and
organize our activism. To that end, we
deliberately seek applicants with different
perspectives, identities, and experiences to
build a diverse and inclusive workplace to
better inform our advocacy and defense of
freedom in our digital world. EFF is an equal
opportunity employer and encourages people of
all races, genders, ages, abilities,
orientations, ethnicities, and national
origins to apply.</span></p>
<p><strong>Limited Visa Support: </strong>We
welcome applications from all qualified
applicants. However, this job requires U.S. work
authorization. EFF may be able to provide
support obtaining a visa in appropriate
circumstances.</p>
<div><strong>Interested in joining the team? <a
href="https://hr.eff.org/symfony/web/index.php/recruitmentApply/applyVacancy/id/43"
target="_blank">Apply</a></strong><a
href="https://hr.eff.org/symfony/web/index.php/recruitmentApply/applyVacancy/id/43"
target="_blank"><strong></strong></a><strong><a>
here</a> </strong><strong>with: </strong></div>
<div>
<ul>
<li>A cover letter introducing yourself and
telling us why you want to work at EFF.</li>
<li><strong><span>A resume in PDF format with
links to recent work.</span></strong></li>
</ul>
<p class="alliance-join take-action"><a
href="https://hr.eff.org/symfony/web/index.php/recruitmentApply/applyVacancy/id/43">Apply
Now </a></p>
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