[aur-general] Not receiving password reset emails for new account

Jelle van der Waa jelle at vdwaa.nl
Sun Sep 26 17:42:44 UTC 2021

On 26/09/2021 03:30, Ken Taylor via aur-general wrote:
> I am having the same problem as jake. New account, email is correct
> (won't let me create another one with the same email address --
> taylork at alum.mit.edu). Have tried reset password for a couple days and
> no emails.
> Thanks,
> -Ken
> On Sat, Sep 25, 2021 at 6:25 PM Jake Barnes <me at jakebarn.es> wrote:
>> Hi,
>> Last week I tried creating the account `vivi` for automating releases of our package (also `vivi`), instead of using my personal account `DuBistKomisch`. The email address should be `devops at vivi.io`, which is a shared mailbox on my company's Office 365. I didn't receive the initial password reset after registration, nor any requested from the password reset page.
>> If I made a typo in the email, could it please be corrected? Otherwise, please advise anything else I can do here.

Arch runs it's own mail server which is sadly blocked by Microsoft. 
We've tried to get this resolved, but where not successful as of yet.


Jelle van der Waa
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