[arch-general] closed bugs, open comments?

[Aaron Griffin]

On Wed, Feb 18, 2009 at 3:03 PM, Baho Utot <baho-utot at columbus.rr.com> wrote:
> Grigorios Bouzakis wrote:
>>
>> On Tue, Feb 17, 2009 at 04:46:19PM -0500, Baho Utot wrote:
>>
>>>
>>> Nicolas Bigaouette wrote:
>>>
>>>>
>>>> I totally second that. It is really frustrating as a bug reporting user
>>>> to
>>>> end the discussion like this.
>>>> It really looks like a "shut-up and stop annoying us" thing...
>>>>
>>>> I know it did not gave me the motivation to open other bugs.
>>>>
>>>> I don't see why the discussion should be closed when the bug is. As
>>>> Damjan
>>>> said, some useful information can still be provided even if the bug is
>>>> closed.
>>>>
>>>>
>>>> 2009/2/16 Damjan Georgievski <gdamjan at gmail.com>
>>>>
>>>>
>>>
>>> Which is why I don't submit bug reports anymore.
>>>
>>
>> Instead of +1'ing this could you provide examples instead?
>>
>
> No not really, as I am done with this and I am not going to argue with
> anyone about this.
>
> It's just that I came looking for help and got slammed one too many times.
>
> Now I either go the the news groups for help or fix it my self.  If I don't
> get a solution then I skip the package and move on.

Out of curiosity - how many people here also believe that the bug
tracker is for help? I am honestly interested, as this could be the
source of confusion here - the above is actually the way things SHOULD
work - forums, newsgroups, mailing lists, etc should be used for help;
the bug tracker should be used for bugs or "actionable items"