[arch-general] inefficient handling of bug reports?

Angus charmender at gmail.com
Mon Mar 28 09:15:21 EDT 2011


On Mon, Mar 28, 2011 at 9:58 PM, Grigorios Bouzakis <grbzks at xsmail.com> wrote:
> Angus <charmender at gmail.com> wrote:
>>> When I file a bug report with the Flyspray web interface, why can't I
>>> specify the package it concerns? Having that option should make it
>>> possible for the package maintainers to be immediately and
>>> automatically notified of the report.
>>>
>>> The way it works now seems to be that I have to wait for some generic
>>> bug janitor to manually assign my report to the maintainer of the
>>> package (correct me if I'm mistaken). For example, I filed a bug
>>> report nearly two days ago, but apparently no janitor (or any other
>>> maintainer) has looked at it jet, which means all that time is wasted
>>> for hardly any reason (and no, I won't specify which bug. It's
>>> irrelevant to the issue I'm addressing here.)
>>>
>>> I believe the coders among us appreciate efficiency and automation, so
>>> maybe we can improve this system?
>>
>>
>> ...come on, not even a single flame or a "+1"? -_-;
>>
>
> I think job description no.1 fits you perfectly. You seem to have what
> it takes. :)
> http://www.archlinux.org/news/contributors-wanted

Uh huh, that's great, but the point I tried to make is that these
janitors (or "Bug Wranglers" as they're apparently called in Arch
land) are unnecessary in most cases if only users could properly flag
their reports with the corresponding package. I'm In other words, I'm
claiming this is mostly a UI problem rather than a man power problem.
Yay for reading comprehension...


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