[arch-general] inefficient handling of bug reports?

[Sander Jansen]

On Mon, Mar 28, 2011 at 8:07 AM, Ionuț Bîru <ibiru at archlinux.org> wrote:
> On 03/27/2011 05:16 AM, Angus wrote:
>>
>> When I file a bug report with the Flyspray web interface, why can't I
>> specify the package it concerns? Having that option should make it
>> possible for the package maintainers to be immediately and
>> automatically notified of the report.
>>
>
> you seem to be a regular bugzilla user. You can't specify a package because
> we have a lot of them and somebody has to add them as a project and sucks(it
> might be a limitation for flyspray)
>
> instead we chose to have some style but not everyone use it.
>
> [packagename] short description
>
>> The way it works now seems to be that I have to wait for some generic
>> bug janitor to manually assign my report to the maintainer of the
>> package (correct me if I'm mistaken). For example, I filed a bug
>> report nearly two days ago, but apparently no janitor (or any other
>> maintainer) has looked at it jet, which means all that time is wasted
>> for hardly any reason (and no, I won't specify which bug. It's
>> irrelevant to the issue I'm addressing here.)
>>
>> I believe the coders among us appreciate efficiency and automation, so
>> maybe we can improve this system?
>
> only if we use bugzilla.

Please don't.

Perhaps the package web interface could have a special  "Report Bug"
which files a bug into flyspray and fills in some of the fields
automatically: version, maintainer, proper title template etc.

Sander