[arch-general] inefficient handling of bug reports?

Oon-Ee Ng ngoonee.talk at gmail.com
Wed Mar 30 08:18:22 EDT 2011


On Wed, Mar 30, 2011 at 7:32 PM, solsTiCe d'Hiver
<solstice.dhiver at gmail.com> wrote:
> Le lundi 28 mars 2011 à 22:19 +0900, Angus a écrit :
>> I use that when reporting bugs, but it doesn't seem to get my reports
>> assigned to the relevant maintainer(s) any faster at all...
>
> You just forgot one thing:
> Assigning automatically a bug to a maintainer does not mean the bug will
> be fixed any faster.
>
> I can see now some of my bugs, assigned and fixed asap, while others are
> assigned and linger on for quite some time. Because the maintainer does
> not take any action. It entirely depends on the maintainer willingness.
> This is especially true for [community]
>
> I don't want to point the finger at some maintainer here. I am trying to
> make a point.
>
Separate and tangential topic. Automatic assignment, if it works, will
save time (and more importantly won't lose time).


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